It has been a long time since I last posted an article on this blog. This should be blamed to my lack of motivation to write and my laziness. Recently, I have embarked on a new job. In many ways, the workplace environment is by far different from school - the environment I get used to (I have been in school for 16 years now, so I should be). The topic that I want to raise today is about work conflict. Most of you may have already known about this subject. Team conflict doesn't need to be applied to only workplace, but it can also be applied to your study in which you may have a row with one of your classmate, or argument within your assignment group. 

Why is team conflict a problem? This is the question I was questioned during my job interview. It is also something that have caught my attention recently. Work conflict poses difficulty to a group/team because it disrupts the work flow of the team. More often than not, team conflict sparks anger and dislike within the group; members cannot see eyes to eyes. Imagine a football team where players do not like one another; a player refuse to pass a ball to other players because of the presence of resentment. Could the team play well? Suffice to say, it can't. The success of a team largely depends on teamwork. Work conflict regularly occur in the workplace, since their ideas may collide, leading to disagreement and anger. The question that I will elaborate is: how to solve work/team conflict? I am not an expert at Human Resource Management, but I will answer based on my understanding and observation.

To begin with, work conflict often occurs when the members keep their resentment secretly inside. There is no form of good communication, leading to misunderstanding. Therefore, to solve work conflict, we should prevent it right at the first place. Members in the group should be open-minded and try to let go off their ego and listen and try to understand other members. In the most successful book that bring about positive changes to many people "7 Habits of Highly Effective People" written by Stephen Covey, he advise us to "Seek first to understand than to be understood." In other words, rather than demanding people to understand about you, you should first understand about that person first. By how? By listening actively to other people and understand the reasons behind it. 

Basically, if you have a problem with someone, don't hold it inside yourself. Don't talk bad or gossip about him/her with other people, because believe it or not, those who gossip with you eventually will gossip about you. Don't talk about him but talk to him. Try to discuss and understand each other because both of you might have some misunderstanding. 

Try to be cool and keep calm and avoid shouting or very loud noise.

Whatever you do, try to be as open as possible. Remember: Communication is the key.

Now this long article has taken its toll on me. I become lazy to write more. I didn't think that it would take me almost 40 minute to write such article. Ok I'm signing off and hope there will more article to posted. Take care and stay safe.